Question 1

What areas do you serve?

Accepted Answer

We proudly serve the Minneapolis-Saint Paul (Twin Cities) metro area in Minnesota, the greater Chicago area in Illinois, the Houston metro in Texas, and the Washington, DC area including surrounding communities. Contact us to see if your location is within our service range.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, Get It Done Cleaning is fully licensed, bonded, and insured. We carry comprehensive general liability insurance and workers' compensation coverage for your peace of mind.

Question 3

What are your hours of operation?

Accepted Answer

Our office hours are Monday through Saturday, 9:00 AM to 5:00 PM. However, we can schedule cleaning services outside these hours to accommodate your business needs, including evenings and weekends.

Question 4

Do you offer free estimates?

Accepted Answer

Absolutely! We provide free, no-obligation estimates for all our services. Simply fill out our quote request form or call us at (763) 501-9980.

Question 5

What types of commercial spaces do you clean?

Accepted Answer

We clean a wide range of commercial spaces including corporate offices, retail stores, restaurants, educational facilities, co-working spaces, medical offices, and more.

Question 6

Do you provide your own cleaning supplies and equipment?

Accepted Answer

Yes, we bring all necessary cleaning supplies, equipment, and products. We use commercial-grade, EPA-approved cleaning solutions that are effective yet environmentally responsible.

Question 7

Can you customize a cleaning plan for our business?

Accepted Answer

Absolutely. We understand every business has unique needs. We'll work with you to create a customized cleaning plan that fits your schedule, budget, and specific requirements.

Question 8

Do you offer one-time cleaning services?

Accepted Answer

Yes! In addition to recurring cleaning contracts, we offer one-time deep cleaning, post-construction cleanup, move-in/move-out cleaning, and event cleanup services.

Question 9

How is pricing determined?

Accepted Answer

Pricing is based on the size of the facility, type of services required, frequency of cleaning, and any special requirements. We provide transparent, competitive pricing with no hidden fees.

Question 10

Do you offer contract-based or month-to-month services?

Accepted Answer

We offer both options. Many clients prefer the flexibility of month-to-month arrangements, while contract-based agreements can provide cost savings for long-term partnerships.

Question 11

What payment methods do you accept?

Accepted Answer

We accept checks, credit/debit cards, ACH bank transfers, and online payments. We can set up automatic billing for recurring services.

Question 12

How do you ensure quality?

Accepted Answer

We conduct regular quality inspections, use detailed cleaning checklists, and welcome client feedback. Our supervisors perform routine walkthroughs to maintain our high standards.

Question 13

Are your cleaning products eco-friendly?

Accepted Answer

Yes, we prioritize environmentally responsible cleaning products. We use Green Seal certified and EPA Safer Choice products whenever possible.

Question 14

Do you perform background checks on your employees?

Accepted Answer

Yes, all our team members undergo thorough background checks, drug screening, and reference verification before being hired. Your security and trust are our top priorities.

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